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category: Resellers

How do I transfer credits between accounts?

Your master account can be configured to allow credit transfer to any sub-account. Simply raise a support ticket requesting this and this will activated for you.

If you wish to transfer credits between any sub-account, or you are not a reseller, you will need to raise a ticket on both the sending and receiving account confirming the transfer. If the accounts are not on the same message tariff, the credit level will be adjusted accordingly.

More help available from technicians via our online support system.

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